Fixing cloud integration

Fixing cloud integration CSC Blogs

Today, most companies are still overwhelmingly on-premise. However, enterprises are turning more and more to the cloud in an effort to reduce the total cost of ownership (TCO) of IT architectures.

Many hope to offload non-value adding processes and applications to the cloud, whilst others are looking to migrate fully to the cloud as part of their digital transformation journey. For SaaS applications to provide real value to businesses however, they need to integrate with other SaaS or on-premise applications in order to prevent the creation of data silos.

During the first wave of SaaS implementations, lines of business have typically introduced SaaS applications without regard for the overall IT strategy. Equally, they have built their own point-to-point integrations with other applications. This results in a non-architected integration landscape which is difficult to maintain and build upon.

In such scenarios, different and often incompatible standards and software are used to provide data integration, meaning that the cost of ownership has actually increased and cross divisional integration is more complex than ever. Security holes can also result in potential risks to organizations.

This piecemeal approach leads to a mass of point-to-point integrations done haphazardly and without real thought to common standards, community management, security, scalability, visibility or agility. Furthermore, because integration is point to point, companies face real difficulties upgrading when endpoints change.

 

Fixing Cloud Integration 1

Many enterprises that attempt cloud integrations end up in this state, which is why more than half of SaaS applications fail to live up to expectations. The cloud introduces a whole new dimension of complexity including:

  • IT is no longer fully central and controlled. Cloud applications do not run in an organization’s data center, and availability, reliability, security policies etc. are governed by the SaaS vendor.
  • Tooling is often inconsistent. Cloud providers may provide unique integration toolkits and APIs. An integration tool from one vendor may not be compatible with another cloud vendor. As the number of cloud providers increase, so does the number of integration toolkits. This can lead to a spaghetti of complex integrations between various SaaS and on-premise applications.
  • Organisations struggle with operational difficulties introduced by this diverse set of toolkits. The monitoring, management and regulatory compliance requirements can be difficult to implement.
  • Security can be complex, especially if each SaaS vendor implements a different standard.
  • Integration with on-premise applications is a real challenge. SaaS applications may need to connect to custom processes built in-house, and business rules must be maintained across applications and APIs in a consistent manner.

CSC’s Cloud Integration Offering

Migrating from legacy systems and adopting cloud technologies can be daunting for most companies. There are all sorts of issues that need to be addressed relating to data integrity, master data management, security and visibility of operations.

At CSC, we want to help customers make the most of these newer technologies and support them throughout their transformation journey. CSC offers an abundance of experience in systems integration and cloud technology, ensuring that customers harvest the benefits of cloud migration as rapidly as possible.

CSC’s Cloud Integration offering provides rapid integration between SaaS applications and on-premise systems, using a reference integration architecture that can help accelerate development and create long term business agility. Using Oracle’s SOA Cloud and ICS services, CSC has a catalogue of pre-built integrations that can be used to accelerate cloud adoption, whilst ensuring that data flows seamlessly around our client’s information ecosystem. All this means that users have full and fast access to data, as they need it, when they need it.

Architecture that is built on a service layer

SOA Services provide a rich layer of loosely coupled components that expose business functionality. These services can be composed quickly to create new products and service offerings, giving organisations greater agility to respond to market forces without the need for long development life cycles.

Automation of key business processes can further help our clients stay ahead of their competitors by creating lean and repeatable processes, which are fully visible to operational staff, thus ensuring that they can be further optimised and improved over time.

CSC also offers a complete API management solution to expose existing assets and services to dynamic web sites and mobile applications. APIs provide field workers, for example, with current data about customers and contracts, empowering them to make key decisions whilst on the road. Back-end business processes can be invoked using APIs from mobile devices, accelerating order fulfilment and streamlining business processes. This significantly improves customer experience.

All built using CSC’s proven methodologies ….

CSC builds on the Oracle Unified Method of delivery and adds its own proprietary methodology which leverages experience from all areas of Oracle and the wider CSC capability. This allows CSC to approach implementation and delivery in a robust and lower risk manner, enabling customers to realise their potential in weeks rather than months or years.

Comments

  1. Insightful article. It is important that topics such as these are discussed in length as there are changing demands and needs a company has when it comes to seeking the “right” Cloud/SaaS service for them. I do think that that small businesses would benefit more from using SaaS (as well as large-scale businesses) instead of from an on-premise. Also, as a bonus point, SaaS support teams/experts (e.g. Lirik – http://lirik.io/) are widely available to answer queries about SaaS and help maximize SaaS end user experience.

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Trackbacks

  1. […] Services (HCM and CX showcase). Thanks for the latest ICS podcast from Leon and team and Andrew’s cloud integration article. SOA Suite 12.c continues to be the flagship product with many upgrade opportunities for you as a […]

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  2. […] § Tooling is often inconsistent. Cloud providers may provide unique integration toolkits and APIs. An integration tool from one vendor may not be compatible with another cloud vendor. As the number of cloud providers increase, so does the number of integration toolkits. This can lead to a spaghetti of complex integrations between various SaaS and on-premise applications. Read the complete article here. […]

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