Report: Productivity boost proves catalyst for BYOD management

Banking Journey to Digital Enterprise CSC Blogs

In Chris Nerney’s post from about a year ago, “BYOD workers don’t care about security, but IT still has to,” a survey of over 11,500 workers in about 24 countries found that 31% of them had lost enterprise data through the use or misuse of a mobile device. That’s quite the risk enterprises are up against. And chances are these respondents significantly under-estimated their data loss.

A report from data security firm Bitglass, just released, found that 72% of organizations, led by the financial services sector, support BYOD for all or some employees. However, too few organizations can control access to corporate data, remotely wipe devices or enforce device encryption, the survey found. And just 14% have successful Mobile Application Management (MAM) technologies.

The survey is based on more than 800 information security professionals across five industries: financial services, technology, healthcare, government and education.

Key findings:

  • 72% of organizations surveyed support BYOD, led by financial services at 74 percent.
  • Despite regulations and security concerns, fewer than 60% of financial services organizations have remote wipe and encryption capabilities.
  • Only 54% of government organizations support BYOD, a lower percentage than in all other surveyed industries.
  • Higher education lags behind other industries in enforcing essential risk-control measures. Only 18% of those surveyed have access controls in place, and just 29% have the ability to remotely wipe devices.
  • Only 14% of organizations have adopted MAM tools since their introduction in 2010. Most respondents cited employee privacy concerns and usability issues as top challenges to adoption.

Bitglass’ report found that 62% of healthcare organizations see compliance as a top security concern, due to HIPAA’s stringent requirements. Notably, organizations across all sectors were concerned with data leakage – including 81% of financial services organizations, 90% of healthcare organizations and 79% of education organizations.

Not surprisingly, organizations in most industries see employee satisfaction as a key benefit of enabling BYOD. Government was the only exception, with just 44% of respondents valuing employee satisfaction.

When it came to small and mid-sized businesses, 52% of respondents cited privacy as the most important inhibitor to BYOD, while enterprises and heavily regulated industries report security as their biggest concern.

More information on the Bitglass report can be found here.

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