21st Century IT

CSC's blog for Central & Eastern Europe, including Germany, Austria, Switzerland, Italy and the Eastern European countries

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Digitalization: The formula for success

digitalization CSC Blogs

A recent survey among German, Austrian and Swiss IT decision-makers has shown, for the second year, that companies and industries in these three countries are, to varying degrees, lagging behind in terms of digitalization. This is partly due to an underestimation of the trend’s significance, which of course I and my colleagues at CSC do not share. In addition, […]

CIO Insights: Marcus Frantz of OMV Group on the digital transformation

energy industry digital transformation CSC Blogs

The last year has been challenging for OMV Group, an international integrated oil and gas company based in Vienna, Austria. It’s one of the country’s largest industrial companies, with more than 24,000 employees and operations in Austria, Germany, Hungary, Romania, the North Sea, the Middle East and Africa. The new CEO, Rainer Seele, announced a major new […]

ITIL and DevOps: Complementary or contradictory?

ITIL and DevOps CSC Blogs

With the arrival of new technologies like virtualization and cloud, as well as new methods such as “agile,” pressure is on the release management and operations team to deliver development outputs to production more quickly. DevOps is a relatively new development that meets this need, raising many hopes for the faster, better delivery of new functions, from […]

What do ‘digital leaders’ do differently to inspire success?

digital leaders CSC Blogs

Digital transformation is still in its early days in Europe. Many clients in various industries are looking to digitalize their existing business or to enter new business models. Great examples for how fast this topic is progressing can be found in the automotive industry or within manufacturing striving for Internet of Things (IoT) and Industry […]

What does Brexit mean to data processing?

The British decided! On June 23, 2016, the people of the United Kingdom voted to withdraw from the European Union. Now what does this mean? Shared service centers, which should operate on a transatlantic level, are often located in the United Kingdom or Ireland. Here, the language is not a barrier, but a link between the old […]

CEO fraud: With billions lost, is your organization at risk?

CEO Fraud social engineering CSC BlogsCEO Fraud social engineering cybersecurity CSC Blogs

Social engineering is one of the most popular and oldest scam techniques that actually works. As we have already moved on to the cyber age, where our financial records, research and development data, social life or medical history exist online, it is really crucial that this kind of information does not fall prey to fraudsters. However, it […]

Will the digital revolution in retail fail due to funding gaps?

According to a recent survey, “Digital Agenda 2020”, 45 percent of retail companies in Germany, Austria and Switzerland consider funding gaps the biggest obstacle on the way to the digital transformation of their businesses. Concurrently, the speed of innovation is putting the industry under pressure. As a consequence of the digital revolution, a completely new competitive […]

Next-gen travel management with CSC and Concur

Travel industry enterprise mobility CSC Blogs

Following the post Anyone Who Goes Traveling Has Stories to Tell that introduced the topic of modern business travel tools and standards, this post specifically looks at Concur Travel & Expense. Concur is an SAP company and Concur Travel & Expense is used globally within CSC. CSC implements Concur globally based on its ‘Customer Zero’ […]

Social engineering: Hacking the human mind

Social engineering is a method to manipulate people into doing something, such as divulging confidential information. It could be seen as the hacking of the human mind. Compared to, for example, software, the human mind has far more vulnerabilities that are significantly simpler to find and exploit since they do not require any special expertise like code or computer language. […]

Keeping up in an ever-extending vendor universe

Data analytics return on investment CSC Blogs

As companies evolve and their exponentially expanding requirements need to be satisfied, third parties and vendors come more and more into play. The reasons for this are justified. As more companies become reliant on Information Technologies and Professional Services, they need to procure the best products, which requires, in some instances, deep knowledge of certain […]