Journey to the Digital Enterprise

Perspectives on digitally driven change in business and technology

CSC Baltic

2017: The maturing of IoT and the Industrial Internet

iot industrial internet 2017 trends CSC Blogs

As enterprises start to realize how valuable Internet of Things (IoT) data is for improving production quality, design efficiency, supply chains, service capabilities, customer experience, partner relationships and more, they’re starting to formally strategize IoT adoption. In 2017, enterprises will look to invest in platforms that make it easier to incorporate IoT in their overall […]

2017: The rise of the Sinosphere and the Digital Silk Road

sinosphere-trends CSC Blogs

The continued rise of the Sinosphere (the East Asian cultural sphere that has been historically influenced by China) in the digital economy is unquestionable and worth watching closely in 2017. The Silk Road — the famous trading route traveled by Marco Polo — enabled the flow of culture, ideas and goods from the East to […]

What matters most to today’s digital workplace? Context

workplace-contextual CSC Blogs

I’ve been reading a lot in recent weeks about the “workplace of the future,” the changes 2017 will bring to the office and how work will vary in the year ahead. It’s interesting stuff, heavy on the impact of automation, artificial intelligence and data-driven decisions. At the crux of it all is an IT system […]

4 paths to better banking systems

banking transformation CSC Blogs

In 2016, we talked a lot about the future of banking and how the industry can prepare for the changes ahead. But the truth is, the future of banking is here. The industry has been thoroughly disrupted, and organizations that are not on top of their game are now playing catch up. A colleague of […]

6 steps to IDSM success

idsm_steps_to_success

IDSM, short for Integrated Digital Service Management, is the modern approach to managing IT services, a topic we’ve delved into in a recent blog post. Organizations need IDSM because today’s multisourced IT solutions have grown too complex and dynamic for yesterday’s traditional approaches to IT service management. Fortunately, getting started with IDSM does not need […]

Will these 6 IT trends change the game in 2017?

2017 IT trends CSC Blogs

It’s hard to have a discussion about 2017 without a clear definition of “DIGITAL.” In my mind, digital is the application of contextualized information to improve experience and outcome. Whether you’re a consumer or employee, an informed decision brings all available information to the point of decision to attempt to guide and de-risk that decision. […]

IDSM: Simplifying today’s complicated IT mission

IDSM CSC Blogs

IDSM, short for Integrated Digital Service Management, is the modern approach to managing how IT services are delivered and managed in the enterprise. Organizations need IDSM now because multi-sourced IT solutions have simply grown too complex and dynamic for more traditional approaches to IT service management (ITSM) alone. Older approaches were designed for a time […]

How software-defined networks assist the security imperative

retail security CSC Blogs

The growth of cloud computing and the rise of the mobile workforce means more data is flowing beyond enterprise walls. Not just in highly regulated industries but in every industry today, businesses have concerns about data security and privacy, as well as the ability to defend critical information from the eventuality of an attack. Critical […]

Healthcare 3.0: The target state

healthcare-3-0 digital enterprise power forward CSC Blogs

In my conversations with healthcare organization CIOs and leaders in the US and indeed across the globe, I have often been asked, “What should be the desired target state of digitized healthcare? How does CSC envision the road to digitized, paperless healthcare delivery?” They are talking about healthcare delivery in which a patient’s access to […]

The changing Australian workplace

Teamwork

The proliferation of mobile devices and Wi-Fi networks means that the nature of work has changed forever. For many Australian businesses, mobile devices are not just a fact of life; they represent a whole new potential revenue stream. For example, almost 11 million Australians have made an e-commerce transaction and 70 percent of Australians prefer […]