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News, trends and technology insights for the business world

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Using technology to help refugees

refugee crisis CSC response CSC Blogs

Figures released by the UN Refugee Agency, UNHCR, in its latest Global Trends report showed that 65.3 million people — or one person in 113 — were displaced from their homes by conflict and persecution in 2015. To put that into perspective, that’s more than the population of the United Kingdom or of Canada, Australia and New Zealand combined. […]

Better vendor management through program management

program manager CSC Blogs

The Chartered Institute of Procurement & Supply (CIPS) defines vendor management (also known as supplier relationship management)  as the process that “involves reviewing the portfolio of suppliers, categorising supply relationships by their significance, devoting resources in proportion to the relationship’s significance and managing processes between the parties to realise the relationship objectives.” Traditionally procurement is […]

Why women leaders matter to transformation efforts

What gives companies the leading edge? Research has shown that companies do better with women on the governing boards. But considering that male counterparts are still the majority, what is it that we, as women, can bring to the table to tip the success rate over the edge? I recently read a Psychology Today article that described certain qualities both men and […]

Why some cloud vendors are shifting to the managed cloud

cloud management CSC Blogs

When it comes to cloud market share, Amazon Web Services (AWS) (surprise!) leads the pack with 40%, according to Synergy Research’s February 2017 cloud market share report. It’s followed also to no great surprise by Microsoft Azure, Google Cloud Platform and the IBM Cloud. At the same time, the smaller cloud services providers’ (CSP) market share is […]

¿Por qué los comercios deben centrarse en el análisis de sus clientes?

El análisis de Big Data está transformando muchos sectores, y el comercio minorista no es una excepción. Sin embargo, las tiendas a pie de calle tienen una peculiaridad; a diferencia de algunas industrias, deben extender sus programas analíticos para no centrarse sólo en su operativa interna, sino también en el consumidor en general. Si lo […]

La distribution a tout à gagner à se concentrer sur l’analyse des données clients

Le Big Data transforme de nombreux secteurs, et les distributeurs ne sont pas en reste. Il y a néanmoins quelques nuances qui marquent la différence. Contrairement à certains secteurs, la distribution doit élargir ses programmes d’analyse afin de se concentrer, non seulement sur les opérations internes, mais également sur les consommateurs. Bien exécuté, cela peut […]

Evaluating price and performance in the public cloud

cloud performance CSC Blogs

Time to ask yourself, “Are you getting your money’s worth from your public cloud?” Take Snapchat, the popular mobile app that enables users to send videos and pictures that self destruct after a few seconds after viewing. Its parent company, Snap, is filing for its Intial Public Opening (IPO). In the filing, Snap revealed that it spends $400 […]

46 ways to save costs and add value as an IT program manager

project management CSC Blogs

I am often asked for guidance on costs overruns — and not necessarily at the end of projects. Often projects heading south are in the middle of their execution phase when the program manager (PM) “does the right thing” and calls it out. But with customers demanding ever-tighter schedules and an ever-expanding scope, controlling and reducing costs can […]

Why IT needs to focus on contents over containers

We hear over and over again that enterprise IT must be better aligned with “the business” in order to build an internal brand that can survive. I’ve written many times about my disdain for the words “the business” because, quite frankly, I don’t know what else there would be to focus on as “enterprise” IT. As an […]

Driving adoption to maximise your digital workplace benefits

In part one of this series, I talked about defining successful digital workplace adoption for your organisation and identifying activities and behaviours to measure success. In this article, I am going to cover the overall approach to adoption. One possibility I brought up in my last post was to impose adoption by removing access to old services or banning things […]