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News, trends and technology insights for the business world

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Why IT needs to focus on contents over containers

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We hear over and over again that enterprise IT must be better aligned with “the business” in order to build an internal brand that can survive. I’ve written many times about my disdain for the words “the business” because, quite frankly, I don’t know what else there would be to focus on as “enterprise” IT. As an […]

Driving adoption to maximise your digital workplace benefits

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In part one of this series, I talked about defining successful digital workplace adoption for your organisation and identifying activities and behaviours to measure success. In this article, I am going to cover the overall approach to adoption. One possibility I brought up in my last post was to impose adoption by removing access to old services or banning things […]

What leadership style do you prefer?

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I think we can all agree that there are a number of different leadership styles in the workplace, within families and our social circles. But perhaps the three most discussed and well defined leadership styles are these: transformational, transactional and laissez faire (a bit of French that translates “let them do [it]”). Transactional leaders are target-focused and systematic. They like to streamline processes […]

How to drive successful end-user adoption in the digital workplace

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Today’s digital workplace provides us with a consumer-like experience that promises better collaboration and increased personal productivity. Some of this comes from allowing personal choice in the devices and (in some cases) applications we use for work, but much of this is enabled by feature-rich product suites such as Office 365. To realise the benefits in collaboration and productivity […]

Changing culture in the insurance industry: Challenges and rewards

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Technology is only one part of the digital transformation package currently facing insurers, and probably the easier bit. To accelerate your business by embracing digital, leaders need to drive a shift in corporate culture that aligns behaviours, organisational structures and processes with technology – and understand the impact this will have on their customers. For […]

¿Dudas sobre Machine Learning? Esto te hará cambiar de opinión

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La expresión “Machine Learning” explica muy bien una disciplina cuya aplicación es ya  omnipresente y esencial en millones de operaciones comerciales. Los algoritmos, ahora más rápidos e inteligentes, resultan claves, a la hora de determinar la futura demanda de los clientes, aumentar su confianza y aportar niveles de productividad e inteligencia sin precedentes. Pero, a […]

5 cloud deployment blunders to avoid

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I’ve been consulting on cloud migrations and deployments for a while now. Along the way, I’ve seen lots of mistakes made. Mea culpa: I’ve made some of them myself. Don’t be like me, or a lot of companies. Avoid these five blunders and you’ll be much better off. 1 Hurry up and fail. Do not, I […]

¿Sobrevivirán los CIOs a la evolución de las TI?

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Hace unos días, compartí un artículo interesante en LinkedIn que aseguraba que los responsables de marketing tendrán en breve mayor participación en el presupuesto de TI que los CIOs. Y me sorprendió la discusión que provocó. Los comentarios iban desde citar el famoso artículo de Nick Carr, de hace una década, “Las TI no importan” […]

Les DSI survivront-ils à l’évolution de la technologie ?

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La semaine dernière j’ai posté sur Linkedin un article qui expliquait comment les directeurs du marketing seront prochainement amenés à  contrôler une plus grande partie du budget informatique que les propres DSI. Les débats qui en ont découlé m’ont pour le moins surpris. Les commentaires, assez variés, citent le célèbre article de Nick Carr intitulé […]

Why customer personas matter

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I’ve spent much of my life in the media business trying to define the audiences that our editorial products were targeting. The reason was very simple. Advertisers were looking to share their messaging with the audiences most likely to buy their products. In the go-go days of print publications (those things called magazines), the audience research was pretty simple compared to today’s […]